Terms & Conditions
Welcome to TheElvoro. By accessing our website or purchasing any product from us, you agree to the following Terms & Conditions.
1. Orders & Payments
All orders are subject to product availability and successful payment. TheElvoro reserves the right to cancel or refuse an order in cases such as incorrect pricing, product unavailability, suspected fraud, or other legitimate reasons. If an order is cancelled after payment, an applicable refund will be issued.
2. Products & Pricing
We make reasonable efforts to display accurate product descriptions, images, prices, and availability. However, minor differences may occur due to supplier updates, manufacturing variations, or screen settings.
Prices and product availability may change without prior notice. In the event of an obvious pricing or listing error, TheElvoro reserves the right to correct or cancel the order.
3. Dropshipping & Third-Party Suppliers
TheElvoro operates using a reselling/dropshipping model. Products may be sourced and fulfilled by independent third-party suppliers or fulfillment partners.
As a result, packaging, shipping origin, delivery carrier, product appearance, and delivery times may vary. We work with our suppliers to fulfill orders properly but cannot be responsible for delays or changes caused by suppliers or shipping carriers beyond our reasonable control.
4. Shipping & Delivery
Delivery times shown on our website are estimates and are not guaranteed unless specifically stated.
Delays may occur due to suppliers, shipping carriers, customs, weather, holidays, incorrect addresses, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate shipping address.
5. Returns & Refunds
Not all products are eligible for return or refund. Returns or refunds will only be accepted for products that are damaged, defective, incorrect, or significantly different from the product ordered, subject to verification by TheElvoro.
Customers must contact us within the applicable return period mentioned in our Refund & Returns Policy and may be required to provide photos, videos, or other evidence of the issue.
Products that are correctly delivered and match the order may not be eligible for return or refund due to change of mind, personal preference, or other reasons not covered by our Refund & Returns Policy.
All approved returns and refunds are subject to our Refund & Returns Policy and applicable law.
6. Limitation of Liability
To the maximum extent permitted by applicable law, TheElvoro shall not be liable for indirect or consequential losses arising from the use of our website or products.
Our liability relating to an order will, where legally permitted, be limited to the amount paid for the product giving rise to the claim.
7. Contact & Changes
TheElvoro reserves the right to update these Terms & Conditions when necessary. The updated version will be published on this page with a revised “Last Updated” date.
For any questions or concerns, please contact us through the customer-support details provided on our website.
TheElvoro
Email: supporttheelvoro@gmail.com